Email [email protected] and a person will reply.
What to include
If something in the portal isn't working, send the error message or a screenshot and the page you were on. If it's about an engagement or a payment, include the name of the company or buyer involved. Both save a round trip.
What we can help with
Applications and verification
Matching and introductions
Billing, invoices, and payouts
Anything on the platform that isn't behaving
What we can't do
We don't mediate the day-to-day of an engagement between a company and a buyer. If the working relationship isn't going well, tell us what's wrong and we'll look at whether it needs a re-match rather than refereeing it.